keep you buddy safe!
This innovative dog collar isn’t just stylish, it’s a safety superstar, keeping your furry friend visible and vibrant after dark.
SO… Ditch the dull and illuminate your evening walks with the dazzling !
Three flash mode
First click_flash
Second click_slow flash
Third click_Long light
Anti-Lost/Avoid Car Accident
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Toffy Pet (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://toffypet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
perfect, lil charging thingy pops off but it shouldn't be a problem
Gast delivery good product
Arrived in Belgium only a few days after ordering, blazing fast. The collar is of a good quality and fits well. The collar has 2 different points to attach to the leash, according to your preference. The light, which comes in 3 settings (slow blinking, fast blinking, constantly on) is very bright but doesn't bother the dog, since it's in the back of his neck (so he doesn't see it). Much safer to walk in the dark now in narrow streets with cars. Even received a compliment from another dog owner on our first walk! I recommend both the product and the store.
Very satisfied
perfect fit
I liked thank you
amazing, came charged already and the lights are very bright.
For my little girl collie. Just so I can see her at night. She doe snot wonder. I hope this last a long time time will tell how long the collars will work.
It works great. I hope it lasts long. I have rough collie that wonders in the woods and we have fox,bears and deer wondering at night. I need to see were he is at and rein him in. Thank you
Thank you very nice perfect
Very bright. Size S is perfect for a cocker
I love it and it works really good
super
Very happy with this, can still see my almost black king shepherd in the dark! Battery lasts a good 6 or more hours! Been using it while nightfishing with him.
Everything is correct.
The product looks like it did online but it's cheaper materials than I thought. I don't think it's worth more than the few dollars I paid for it. I would definitely not link a leash to the collar.
These are great for walking my dog in the morning when it's still dark out. A good fit, very happy with these.
Good collar with LED light
Exactly as described. Good quality.
Good
gift for a friend's pit bull & I know they are going to love the collar
The XS is too big, not easy to adjust and as the belt doesn't run all the way, it's loose. dog used 4 times and it's possible to see the fabric tearing off.